Shipping & returns policies
Shipping policy
We currently ship within the United Kingdom only.
Processing times
Orders are typically processed within 1–3 working days.
During launches, promotions, or busy periods, processing may take longer.
Delivery
Estimated delivery times:
Standard UK Delivery: 2–5 working days
Delivery times are estimates and not guaranteed.
Shipping issues
If your order arrives damaged or does not arrive, please contact us as soon as possible at admin@tbkfit.com
Returns policy
We hope you are happy with your purchase.
If you wish to return an item, you may request a return within 14 days of receiving your order in line with UK consumer regulations.
Return conditions
Items must:
Be unused
Be in original packaging
Be in resalable condition
We reserve the right to refuse returns that do not meet these conditions.
Non-returnable items
We may not accept returns for:
Digital products
Downloadable content
Personalised items
Used fitness equipment
Refunds
Approved refunds will be processed to the original payment method.
Shipping costs are non-refundable unless the item is faulty.
Faulty items
If your product is faulty or damaged, please contact us immediately with photos and order details.